Water Heater Installation & Repair
When your water heater fails, showers, laundry, and even basic cleaning become impossible. On The Way Plumbing provides expert water heater repair and replacement, so you can get back to life without interruption. As part of a full-service restoration company, we don’t just fix the problem—we mobilize an emergency crew to contain damage while your plumber is on the way. One call, fast response, complete recovery.
Signs Your Water Heater Needs Repair or Replacement
Water heaters don’t last forever—most tank models last 8 to 12 years. Ignoring the warning signs can lead to breakdowns, leaks, or even water damage.
Inconsistent or no hot water
If your water runs cold too quickly or never heats up, your heating element, thermostat, or gas supply may need attention.
Strange noises coming from the tank
Rumbling, popping, or banging sounds often signal sediment buildup, which can reduce efficiency and cause overheating.
Leaks or puddles around the unit
Even a small leak can indicate corrosion or a failing pressure relief valve, which may require immediate attention.
Replacing an older water headter with a newer, energy-efficient model can reduce utility costs and prevent unexpected breakdowns.
Our 24/7 Emergency Plumbing Services
We take a systematic approach to ensure your water heater runs efficiently—or replace it when repairs are no longer cost-effective.
Water Heater Inspections
Identifying the Cause
First, we thoroughly inspect your system:
- Testing heating elements and thermostats to ensure proper function
- Checking for gas line or burner issues in gas-powered units
- Inspecting for rust, corrosion, or pressure valve failure
Tip: Addressing minor water heater issues early can extend the life of your unit.
Recommendations to Fit Your Needs
Repair vs. Replace
We help you decide whether the best option for your home and budget:
- Fixing of faulty thermostats, heating elements, gas burners, or leaks
- Upgrading to a new tank or tankless system for better efficiency
- Clear cost breakdowns before we begin work
Tip: If your unit is over 10 years old, a replacement could lower your energy bills and improve hot water availability.
Understand your options
Tank vs. Tankless Water Heaters
We break down the differences to help you make an informed decision.
- Traditional tank water heaters store hot water and have a lower upfront cost
- Tankless water heaters heat water on demand, providing endless hot water and better energy efficiency
- Gas and electric models differ in installation requirements and long-term operating costs
Tip: Tankless water heaters last longer than traditional tanks and provide instant hot water, but cost 2–3 times more upfront/
What to Do Before We Arrive
If your water heater stops working or starts leaking, follow these steps while waiting for service:
Turn off the power or gas supply
Shut off the circuit breaker for electric models or the gas valve for gas-powered units.
Check for water pooling
If you see standing water around the unit, turn off the main water supply to prevent further damage.
Don’t attempt DIY repairs
Water heaters involve high temperatures, gas, and electrical components, making them risky to troubleshoot without professional help.
Frequently asked questions
Plumbing emergencies are stressful, and you need answers fast. Here are the most common questions we hear—if you don’t see yours, call us at 503-741-7500, and we’ll be happy to help.
How much does water heater repair cost?
We charge a two-hour minimum at $225 per hour for repairs. If a fix takes longer, we provide a detailed estimate before proceeding. Call 503-741-7500 for pricing on specific repairs.
How do I know if my water heater needs to be replaced?
If your unit is over 10 years old, requires frequent repairs, or struggles to provide consistent hot water, a replacement may be more cost-effective than ongoing repairs.
Can you install a tankless water heater?
Yes! We install both tank and tankless systems and can help you determine if switching to a high-efficiency tankless model is right for your home.
Get in Touch with Us
We Want to Hear From You
Fill out the form below, and our team will get back to you as soon as possible. Whether you’re looking for more information about our services or need urgent help, we’re here to assist you.
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